Refund Policy
At Terra Living Goods, we want you to love your purchase. If for any reason you’re not fully satisfied, here’s how returns work:
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Eligibility: Items must be unused, in original packaging, and returned within 30 days of delivery.
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Non-returnable items: Sale items, gift cards, and personal care products once opened.
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Refunds: Once your return is received and inspected, we’ll notify you by email and process your refund to your original payment method.
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Exchanges: If you’d like to exchange an item, please contact us first to confirm availability.
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Return shipping: Customers are responsible for return shipping costs unless the product arrived damaged or defective.
To start a return, please email us at hello@compostique.earth with your order number.